Tiledesk is an Italian technology company founded in 2018, specializing in conversational AI solutions aimed at enhancing customer engagement and automating interactive processes. Headquartered in Cosenza, Italy, the organization is committed to democratizing access to chatbots and live chat services, providing users with the ability to create automated conversational flows tailored to their business needs. Through its open-source platform, Tiledesk offers tools that empower both developers and enterprises to build custom conversational experiences with minimal coding expertise. This positioning allows a diverse range of clients, from startups to large enterprises, to leverage advanced communication technologies effectively.
The company focuses on delivering a suite of products that includes a conversational AI platform, a live chat widget for websites and mobile applications, and an intuitive chatbot builder featuring a visual flow designer. Tiledesk's products seamlessly integrate with a variety of messaging channels, enabling organizations to streamline their support operations while maintaining personalized customer interactions. By investing in innovation and cultivating an active developer community, Tiledesk is reinforcing its mission to provide valuable AI-driven communication solutions that enhance customer relationships.