Collect Privacy-First User Feedback Directly in Your Product

You need user feedback to improve your product, but embedding surveys requires custom development, technical resources, and raises privacy concerns. Traditional survey tools like Typeform or SurveyMonkey don't integrate seamlessly with your application, making it challenging to gather contextual insights when they matter most.

What is Formbricks

Formbricks is an open-source experience management platform that allows you to collect actionable feedback directly within your digital products without code. Its visual editor helps you create in-app surveys that trigger based on specific user behaviors, giving you contextual insights while ensuring privacy compliance. As a flexible solution with both cloud and self-hosted options, Formbricks empowers teams to continuously measure user satisfaction, validate product-market fit, and make data-driven decisions.

Key Capabilities

No-Code Survey Builder : Create and deploy targeted surveys inside web or mobile applications with a visual editor, reducing implementation time from days to minutes.

Advanced Targeting : Trigger surveys based on specific user actions or attributes, ensuring you gather feedback at the exact moment it's most relevant and valuable.

Privacy-First Architecture : Maintain GDPR compliance with built-in consent management and anonymization options, reducing legal risks while still collecting valuable insights.

Self-Hosting Option : Deploy on your own infrastructure for complete data control and sovereignty, ideal for organizations with strict security or compliance requirements.

Real-Time Analytics Dashboard : Visualize and filter responses instantly by user segments, allowing teams to quickly identify patterns and make data-driven decisions.

Perfect For

A product manager at a SaaS startup struggled with low survey completion rates using email campaigns. After implementing Formbricks' in-app micro-surveys at key moments in the user journey, response rates jumped from 5% to 28%, providing actionable insights that directly informed their product roadmap.

A healthcare technology company needed user feedback but was concerned about data privacy regulations. By self-hosting Formbricks, they collected anonymous feedback within their application while maintaining full HIPAA compliance, enabling them to improve patient experiences without compromising sensitive information.

Worth Considering

Formbricks has fewer out-of-the-box integrations compared to established players like Typeform or SurveyMonkey, and its template library is still growing. It's best suited for product and UX teams focused on in-product feedback rather than comprehensive external market research campaigns. Pricing is Freemium, with a generous free tier that includes unlimited surveys and team members, while paid plans ($49/month) add branding removal and more advanced targeting capabilities.

Also Consider

Typeform: Better for visually appealing external surveys where in-app integration isn't necessary and when you need more design customization options.

SurveyMonkey: Ideal for broad market research campaigns requiring advanced survey methodology and analysis capabilities outside your product.

Qualtrics: Best for large enterprises needing comprehensive experience management across multiple touchpoints with advanced analytics and reporting.

Bottom Line

Formbricks stands out as a privacy-focused, developer-friendly solution for teams who need contextual user feedback directly within their digital products. Its open-source nature provides the flexibility of self-hosting for complete data control, while the no-code interface makes it accessible to everyone on your team. For privacy-conscious organizations seeking actionable user insights, it's a compelling alternative to traditional survey tools.